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Policy Documents A policy is typically described as a principle or rule to guide decisions and achieve a rational outcome within the structure of your business. The term is not normally used to describe what is actually done it is purely put in place to give a degree of formality/procedure to your business.  Why do we need a policy document? A policy will contain the basic procedures which your business adheres to and its working practices. Abiding by the policies structure will add a degree of formality to your overall business practice and instill a level of confidence in potential clients.  A Policy can be considered as a "Statement of Intent" or a "Commitment" and for that reason the decision-makers can be held accountable for their policy decisions. Policy Statements refer to the process of making important organisational decisions in the running of your business. |